Seller Information: Okinawa Family Storage
Contact Person: Tim Duncan
Address:〒904-2143 Okinawa Prefecture, Okinawa City, Chibana, 5 Chome36−23
Phone Number: 050-3595-8500
Office Hours: By appointment only
Articles Sold: Rental Self Storage Units, Trunk Box Room, and Mini-Storage Spaces
Selling Price: as advertised on website
Payment Methods: Online Credit Card Invoice, Bank Transfer, or Bill Pay Services
Description of Fees: Okinawa Family Storage processes monthly storage rental payments for customers that are renting storage units.
Payment Policy: The agreed rental rate is due the first day of each month. If a rental space is still occupied or the door locked on the first day of the month with no mid-month move out discussed, the customer agrees to pay the monthly rental rate for the current month.
Fees: (other than rental payments): Late Charges, Lock-out Charges, Deposit
Refund Policy: A prorated refund or credit will be applied to the account for customers who provided prior notice of an upcoming mid-month move out. Any prepaid month(s) will be completely refunded when a space is no longer utilized as of the first of the month. If no notice is provided for a mid-month move out the customer agrees to pay the monthly rental rate for the current month.
Billing Errors Policy: A full refund will be provided within 24 hours of notification for any billing entry errors where an un-owed amount was billed.
Credit Card Payment Policy: The credit card information for monthly rental payments is used strictly for billing purposes to initiate the credit card rental payment.